Progress car icon

Your Local Blue Badge Digital Service

IEG4 has developed a Blue Badge Case Management Solution to meet the requirements of the new DfT national Blue Badge system.

The powerful end-to-end digital service is intelligent, responsive and customisable that includes:
  • Case management that’s smart and automated
  • Integration with the DfT national system
  • Highly efficient workflows that reduce application to order time
  • Built in integration with Pay & Notify
  • Powerful reporting dashboards enabling smarter decisions
Designed to efficiently manage all Blue Badge processes, it enables faster decisions for your customers and more efficient use of officer time.  

Kent County Council and Surrey County Council, two of the largest Blue Badge issuing authorities, have both successfully implemented the IEG4 solution in time for the recent DfT new national Blue Badge system go live.
“Kent County Council has signed with IEG4 to provide their Complete Blue Badge Case Management System. IEG4’s powerful end to end digital service will efficiently manage all Blue Badge processes at one of the largest Blue Badge Authorities.

This significant collaboration is in response to the changes with the National Blue Badge System coming into force in January 2019.”
Kent County Council - 09/08/2018

Blue Badge Benefits

Dynamic workflows

Take control of all your Applications, Renewals, Cancellations, Appeals, and Misuse reporting with dynamic workflows.

Case Management

Need to manage your blue badge cases effectively? Our localised solution enables your council to keep track of all your cases as they progress from application to order.

Time tracked Workflow

Revolutionise your local management of blue badge processes. Cases can be tracked throughout your workflow with allocated completion times for each stage.

Automated Communications

Significantly reduce time spent on unnecessary internal & external correspondence by automatically triggering communications at each stage of the blue badge application process. Includes Notify

DfT Integration

Stay on top of all your badge applications with our end to end Department of Transport integration to the national blue badge service.

Upload Documents

Upon application ask your citizens to upload locally so your council can include evidence & other additional documentation required for assessment approval. All documents are linked to cases and customer records.

Powerful Visual Reporting

Take advantage of all your blue badge data with powerful dashboard based visual reporting using Microsoft PowerBI.

User Management

Enhance your badge workflow with our powerful user/team management with the ability to allocate different roles/permissions to stages and improve your capabilities to audit.
Blue Badge on iphone
With IEG4's Blue Badge applications set to increase, it's time for your local council to manage cases effectively
“There was an abundance of solutions on the market but the majority would not give us the whole service that we required. We selected the IEG4 product as it provided overall greater efficiencies.”
Hannah Buckley - Kent County Council

Fully Responsive

Outstanding UX irrespective of device
responsive blue badge on multiple devices

Case Management

Efficient automation to streamline operations.
screen shot of IEG4 blue badge CMS
Test out your local figures with our Business Case Calculation tool to see how much you could save with your local Blue Badge.

Latest Webinar

To discover how IEG4 can deliver and transform your Blue Badge processes we are holding Webinars throughout March, April, May and June. The webinars will include an IEG4 product demonstration and a Q&A session with Kent County Council's Hannah Buckley, Blue Badge Operations Supervisor who'll be sharing her experience of working with IEG4.

Katherine Beswick
February 8, 2019
This is some text inside of a div block.